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Available · Windsor 24/7
(226) 286-5863

Roadside Assistance

Mobile Help Arrives in Minutes, Windsor Roadside Assistance Any Hour

Five mobile services answer through one phone line. Battery dead in a parking structure, tire shredded on a highway, keys locked inside at a shopping mall, fuel tank empty on a rural road, vehicle stuck in mud or snow. Technicians carry the right tools and resolve most calls roadside without a full tow.

  • Answered 24/7 by live operator
  • On-scene fix without full tow
  • Windsor plus 5 surrounding cities

Most Common Call

Winter Battery Drain & Jump-Start Service in Windsor

Overnight cold snaps drain even healthy batteries. A vehicle parked in a downtown parkade, school-run driveway, or event-lot overnight loses cranking amps when the mercury drops. Morning starts fail, and the driver is stranded. Windsor Towing's mobile boost rigs arrive in 25 to 45 minutes with load-test equipment. The technician confirms the battery can hold a charge before leaving, so the next cold morning is not a repeat call. If the battery is at end-of-life, the operator can arrange a fuel delivery or other roadside help on the same visit.

Electric vehicles have a 12V auxiliary battery that powers the door locks and wakes the main pack. When that 12V dies, the car cannot unlock or charge. EV towing calls often start with a dead auxiliary battery. Technicians trained on Tesla, Polestar, Rivian and Ford Lightning models carry the correct connectors and boost the 12V the same way as a gas car, with no high-voltage risk. The phone operator confirms the vehicle make on intake so the right equipment rolls out.

Learn about boost service
roadside assistance battery boost service

The Call Flow

How Windsor Roadside Help Works, Start to Finish

  1. Phone line picks up

    Live operator answers any time of day or night. You share your location, the issue (boost, tire, lockout, fuel, or winch), and vehicle details.

  2. Rate and arrival window

    Operator quotes the cost range and estimated arrival time before a technician is sent. After-hours surcharge (if any) is stated upfront.

  3. Mobile rig en route

    Technician departs with the correct kit: boost pack and cables, jack and spare tire, soft wedge and unlock tool, fuel container, or winch and recovery gear.

  4. On-scene resolution

    Battery boosted and tested, tire swapped or plugged, door unlocked without damage, fuel delivered, or vehicle extracted from soft ground. Receipt issued. Operator can escalate to a tow if needed.

Regional Expertise

Windsor Weather & Roads Shape Local Roadside Response

Seasonal freeze-thaw cycles stress batteries, tires and door seals across Windsor. A warm afternoon followed by a hard overnight freeze drains even a solid battery, making jump-start service a frequent winter call. Spring pothole season after the thaw damages tires on Highway 401, Highway 3, Highway 77, EC Row Expressway and Highway 18. Tire change service handles spare swaps and plug repairs at the roadside. Rural shoulders soften into mud during spring runoff, and winch recovery pulls vehicles free without frame damage.

Lockouts and fuel-tank empties happen year-round, but winter wind on the highways makes waiting outside dangerous. Stay in the vehicle if safe, turn on hazard lights, and call (226) 286-5863. For collisions or unsafe-to-remain situations, 24/7 emergency response uses the same line. Car unlock service and fuel delivery complete the mobile menu. Every roadside call routes through one phone number across the Windsor service area.

See service area map
roadside assistance technician helping driver

Common questions

Windsor Roadside Assistance FAQ

What is covered, how one rig handles multiple service types, pricing structure, response times and round-the-clock availability.

Roadside covers five mobile services: battery boost (including EV 12V), flat tire change with spare-swap or plug repair, non-destructive car lockout, gas/diesel/DEF fuel delivery, and winch recovery for ditches, snowbanks and soft ground. Each routes through the same phone line and gets the right rig for the call.
Yes. Windsor Towing operators carry roadside kits for boost packs, tire tools and torque wrenches, soft-tool unlock equipment, fuel containers and winches. Most calls resolve on scene without a tow. If a deeper issue is found, the operator can pivot to a flatbed on the same call.
Roadside service in Ontario typically runs $80 to $150 per call, boost, tire change, unlock, fuel drop or winch, plus fuel cost when delivered. After-hours surcharge of $20 to $50 may apply between 10 PM and 6 AM. The phone operator quotes the full rate before sending the technician.
Windsor core response runs 20 to 45 minutes; outer service cities like Lasalle, Riverside and Amherstburg run 30 to 60 minutes depending on staging. After-hours and storm conditions may extend the window. The phone operator confirms the ETA on the call before sending the rig.
Yes. Battery boost, flat tire, lockout, fuel delivery and winch recovery run 24/7 across Windsor and Windsor, Lasalle, Tecumseh, Riverside and Amherstburg. Highway response covers major arteries like Highway 401, Highway 3, Highway 77, EC Row Expressway, Highway 18 any hour.

Driver feedback

What roadside callers report.

★★★★★ 4.8 · 124 reviews on Google
Read all reviews →
★★★★★

Subaru Outback dead 12V at minus-twenty-five in our driveway, school morning. Windsor Towing tech rolled up in 30 minutes, boosted clean, load-tested the battery and told me to plan a replacement.

B. M.
Windsor
★★★★★

Toyota RAV4 hit a pothole on a city arterial at 7 AM and lost pressure fast. Tech swapped the donut in fifteen minutes flat and gave me a list of.

A. B.
Windsor
★★★★★

Honda Pilot locked at a shopping centre with the keys inside and the kids tired in the back. Soft wedge, long-reach, doors open in under thirty minutes.

J. S.
Windsor
★★★★★

Subaru Forester ran dry on a highway heading to the next city. Windsor Towing fuel rig was there in 45 minutes with regular 87, engine fired up, the operator told me.

G. T.
Tecumseh

Driver Resources

Roadside Help Guides, Quick Tips Before the Tech Arrives

Short guides for the most common roadside calls: how to boost a battery, swap a flat, recover from a lockout, handle an empty tank, or get pulled out of a ditch in winter conditions.

All articles
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Ready to help

Call (226) 286-5863 for Windsor Roadside Assistance.

Battery dead in a parking structure, tire shredded on a highway, keys locked inside at a shopping mall, fuel tank empty on a rural road, vehicle stuck in mud or snow. Windsor Towing routes a mobile technician any hour across Windsor and Windsor, Lasalle, Tecumseh, Riverside and Amherstburg. Safety note: pull off the lane, hazards on, stay inside if traffic is heavy, and let the operator hear road noise to confirm location.

Free quote and arrival time before any work begins. Pricing varies by location, time of day and conditions.